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My 94 year old mom has a Form CSF 1099R.  I filled in Box 1 with the Gross Distribution.  On her form, Box 2a (Taxable amount) says "Unknown".  I typed in the Gross distribution in Box 1 and when I click to the next box it puts that same amount as Gross Distribution. Her form says "UNKNOWN".  When I try to type that TurboTax has a pop-up window that says "Put a number".  How do I get around that?  Help please or she'll get really upset!!  Also, I manually entered this.