Thanks @Katina S . I tried calling support. I walked the agent through my problem, and he said he'd have to transfer me to technical support. Then, I talked to a robot who tried to sell me TurboTax Live for an extra $80. When I declined, it hung up on me.
I don't need someone to walk me though how to complete my return. This is an Intuit software problem. Can I not get support without paying an additional $80?
