Get your taxes done using TurboTax


@ MrsC82 wrote:

 I recently bought a new computer with Windows 11.  My IT man had stored all info on an external hard drive, but all the tax files disappeared.  What is wrong? Is there any way to get the software back from all those years or at least the tax files that were originally in the Tax File PDF?


Have you done a search of all files on the external drive looking for any tax files ending in the *.taxYYYY file extension, where YYYY=specific year, such as 2020, etc.?    I would also search on *.tax file extension without naming the year, and possibly try a search on *.tax* extension.    You can also search the external drive for any files ending in *.PDF file extension.