Hi,
Thank you so much for the response. I'm currently having an issue accessing the file because an Intuit customer service employee on the phone told me to switch to Print Filing so now I have to try and regain access because now the software thinks I've already filed my returns (which I have not). I have no idea why she told me to do that but it's causing quite the headache :,) I'll make sure to do the method you outlined in your reply when I'm able to access it again. Thanks so much.
