If you are using TurboTax Online, try clearing your browser cache. You may need to delete the individual cookie as well.
Please see instructions below for your particular browser.
For Chrome: https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Safari: https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac
