After 10-15 hours of working on my tax return and 5 phone calls to Turbo Tax I finally threw in the towel and used TaxAct instead. No one could tell me what the issue was on why I couldn't submit my tax return even though everything checked out and the 'review' was fine. The one time I nicely asked if I could get my issue escalated I was hung up on. I used Turbo Tax because I thought it was the easiest tool and I was dreading entering all my investments again. TaxAct was even easier and had no issues. Safe to say I will never be using Turbo Tax again and will not recommend it like I have in the past.
If you're having the same issue just use a different service. I can promise you I exhausted every option and no one at Turbo Tax cares to fix the issue.
