So almost a year later after I filed my taxes for 2020, IRS still hasn't processed my return.
Because I owed, and have to send a paper check anyways, I decided to file by mail. I sent it via certified mail with return receipt, to the address printed with Turbo Tax, and two weeks later I got the return post card back, so I know they received it.
I waited a few months, and the check I attached with the return wasn't cashed. It voids after 180 days, so I called IRS's 800 number to check, spoke to someone and was told they have no access to taxpayer records, only to answer general questions, and advised that I create an online account on IRS.gov where I can check it's status. I opened an online account, and logged in to check every month, and under tax year 2020, all I see is
"Your Information Is Not Available at This Time
If you requested an adjustment to your account your information will not be available until that transaction is complete."
which is not helpful.
Now the check for the amount I owed is no longer valid after 180 days, and I have no idea what happened to my 2020 return and I am in the process of doing my 2021 return and I saw some discussions saying I need to set my 2020 AGI to 0 when doing my 2021 return if my 2020 has not yet been processed?
The thing is, I don't know if this is just a delay as some reports that IRS has diverted most resources to the stimulus payment processing so there is a backlog, or if my return was sitting under a pizza box at an IRS office's janitor's closet.
I have tried to call IRS last month, repeated attempts to press different option menus to talk to a human resulted in "...very high call volume please call back the next business day good bye". Is there any way to get to the bottom of this?
If I file by paper for 2021, should I include the tax return copy for 2020 with it with a letter stating the reason?
