@ Bayfront33 wrote:
I can't file my taxes, when I'm the prosses of transmitting the file, the system just spins around and at the end it just closes out the window and it does not provide me with any error message at all. I have to log back in and go through the whole process again and at the end it just keeps doing the same thing, it closes out the window and it does not provide me with any type of message error at all. I don't know what it could cause this problem... please help...
So that's happening when you click the "Transmit Returns Now" button?
What product are you using--Online TurboTax in a browser or desktop software (CD/download)? If desktop software, is it for Windows or Mac?
Or are you using the Mobile App on a phone?
Since you said "log in", I'm suspecting you're using either Online TurboTax or the Mobile App.
Are you trying to efile Federal and state returns at the same time? And if there's a state return, what state is it?
You may get some suggestions in this user forum. If not, we can tell you how to phone TurboTax Support so they can question you and troubleshoot.
