Well, I've been told by a yelling and interrupting supervisor that I can't put it on my laptop. There is no such thing as a code that only allows one return, so if she gave me a code, I could do ten returns and that wouldn't be fair. FAIR!!!??
So, apparently I should have known that I couldn't use the same CD for 2 computers unless I do any downloads from the internet I need first BEFORE using the CD to Download it.
So, I've spent 2 hours trying to do, what can't be done. Being frustrated with the automated system that keeps telling me to do the same thing, getting yelled at, hung up on and talking to one really nice guy named Donald who really tried to help me. It was really difficult to get to an actual person. Bad, bad customer service by everyone except Donald who was the only one who said he was there to serve customers.
When I said that there have been a lot of people over the years complaining about this, I was told that they can't please everybody.
So Intuit, who makes software, is incapable of making a code that only allows one return?
Maybe it's time to look into different software
