No Tiffany, this doesn't work. I entered two different credit cards (which have no problems) and double checked that all the information matched EXACTLY. I checked that the billing address was correct. I called customer support and the representative told me to clear my cookies, which I did and exited out of the browser. This has ZERO effect on the problem, thus I wasted 10 minutes of my life listening to horrid elevator music on the phone. Why waste your breath on solutions that don't work? Fix your software issues or else there's no point paying for TurboTax to do my taxes anymore, and I'm sure the others on here with the same issues feel the same. I noticed how much more it cost this year then the previous two years, which makes me feel ripped off. It's a convenient tool, when it works, but the support is thoroughly disappointing.
