Is there some detail I don't see in the previous comment that makes you think the guy is using the online version?? Almost every "solution" or "answer" I see on this site encourages the person to "clear your browser cookies", "close your browser", "use Edge", "use Chrome", etc ... One of them even said "use Internet Explorer". Really???? Like, what version? IE 6? IE 11?? Yes, let's use things that haven't been supported in years.
