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Is there anyone from Intuit within shouting distance? I am getting someone else's tax emails.
Two things:
I'm getting emails for a turbotax user who's not me. I'd love to help them get that corrected. (This is just a good Samaritan act.) If someone from support wants to contact me I'd be happy to let them know the specifics. Email me directly, I won't likely be logging in here again.
I haven't been on Intuit for a while, reset my password, logged in and... I got a totally blank screen. Looking at the chrome debugger there is a massive pile of javascript errors. It looks deeply, deeply broken. Failed to load resource, ERR_BLOCKED_BY_CLIENT. Reams of cdn failures. Yes, I turned off all ad blockers and privacy badger. It looks deeply amateurish.
Thanks,
Doug
p.s. I'm a little frustrated since Intuit so effectively prevents any humans from being touched by their clients. I realize they deal in volume but maybe they should look into chatbots. The whole dodge where you call in, wade through a phone tree then end up with a voice that tells you they'll (only) email or text you is just juvenile and annoying. I wouldn't use the **bleep** phone if all I wanted was to get a text.