Thank you for the suggestion. I tried this exercise three times and called tech support on three separate occasions. On the third conversation with tech support, the situation was rectified. I was surprised by the 'fix', I granted control of my screen to the tech (Laura) and after a few various efforts, I was instructed to use '123 Main Street' as the address on the payment screen. My payment was processed, go figure - right? While I am pleased that this was accomplished and I can move on with my return - I remain baffled that paying for TurboTax service can be such a challenge.
