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Rejected for duplicate
I made a Turbotax account for the first time, and input some information (profile and W2).
However, I was confused by a few questions, so I changed my mind to ask the CPA to file my tax return.
CPA filled out my tax return on his computer. (I don't know what his tax system is.)
When he submitted my tax return, it was rejected. He said the reason was that my tax return had already been approved by the IRS.
So I asked 'Turbotax Digital Assistant' to delete all my working forms so I could submit files from another system. But it was rejected again. CPA said that I need already approved forms to amend my tax return.
But I can't find anything on Turbotax.
I remember Turbotax had automatically created some forms that I didn't make.
How can I find the accepted forms? How can I solve this problem?