First check to see if you have any 1099-Misc info that carried over from last year.
Type '1099-misc' in the Search area, then click on 'Jump to 1099-misc'.
Delete any entries you see there, then try the 'Clear and Start Over' again.
You may also want to clear your Cache and Cookies or try a different browser.
If this doesn't resolve your issue, you may need to create a new account.
Here's how to Contact TurboTax Help for tech support.
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