When I did my taxes this year by myself with no help I thought it was free. No one helped me but after speaking to a customer service person today I was told it’s free if you file with W2 forms. I was not aware of that. I am retired and only have 1099-r for retirement , social security, donations and interest. It has been bothering me that I had to pay. I think is very misleading and because I did not ask for any help I would like to request a refund. Thank you for your time. Mary Miller
