Get your taxes done using TurboTax

Given the crazy tax law changes from government and timing of those changes, I don’t know envy your challenge to keep up.  I am a long time, many year, loyal customer of Turbo Tax and just trying to help.  I want your software to work correctly.  Even with my TT challenge last year, I bought your software again this year. I want to depend on it like I previously did.  Your reply is somewhat disappointing. 

 

I will not share specifics of my tax return on this public forum, but I will tell you, I did purchase the disc, and I am using it with a PC on Windows 11.  I did go through the question process using the step by step and when it came out wrong, or stopped with an error warning, I deleted it and started over – I did that 3 times.  I finally went to the forms and manually did it – that worked and “passed the Turbo Tax review process”.

 

This is all the time I will spend trying to help.  Fix it, don’t fix it, whatever … but, you need to try various scenarios on the 401K entries to see what works and what does not.  You are letting me hang from last year, and your lack of attention in this matter is disappointing.  Again, I have spent more time on this than I should have and this will be my last entry.