A friend of mine tried to import things from Chase for TY2021. Found out from reading TT blog that the name changed legally to JPMorgan Chase but TT didn't have the updated info. I can't help but wonder if "E*Trade" has a different legal name in the TurboTax system and you will have to use that name. Search thru some of the choices that it might be.
That is the only think I can think of.
