VolvoGirl, Thanks, but there was no option to remove or change my TT products; the support people tried to guide me to do that but they were stumped because the usual options weren’t there. The last TT support person told me I had to clear and start over. When I did that Live went away and everything looked good — until I finished entering all my info — and the $199 TT Self Employed fed (and state filing fee) were STILL there!
Good news though, when re-doing my taxes didn’t fix the double charge, I requested another call back and was going to ask that my issue be sent to a higher level TT support person. But this time I got an experienced person and she quickly and easily resolved the issue by giving me a service code that removed the charge. (I actually was the one that suggested it though, after seeing a link to enter a service code on the payment options page.)
