Which product are you using, one of the CD/download products on your computer, or one of the Online products (through a browser)?
If you are using a CD/download product, you can see all your forms at any time by going into Forms mode (upper right).
If you are using an Online product, you cannot see the 8962 until you pay for the product. Once you pay for the product, then you can go to Tax Tools on the left, then Print Center, then select which forms you want to see in PDF (for your records, I would select All of them).
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