I had the same issue with TT Home & Business. My wife is a PC user with a CD drive, I am a Mac user without.
In previous years we had bought the CD from Target, wife used the CD to load Turbo Tax and I downloaded mine from the Intuit amount online. This year, I receive the "License code associated to another account....."
message.
I had to call customer support and they solved the issue rather quickly, although their scripted response seem to place the blame on the purchaser. " You can only use the product for PC or MAC, not both. You have misread the packaging".
The box clearly states Windows AND Mac, and has operated this way in previous years.
I was sent a link to download the MAC versions of the FED and State returns quickly and the issue was resolved, but the extent that Intuit went to to deflect the blame to the purchaser will be remembered next tax season.
