I had called the 800-number many times, every time it was blocked by the robotic menu and was never successful to reach a person that could address my turbo tax software issue.
It seems to me your 800-support phone line need fix first so licensed users can reach you to get support.
My issue was fixed by entering 0 to AGI and re-eFiled. It was confirmed accepted by Federal and State eFile.
It was regretful that TT wasted me a whole afternoon to find a fix to this bug. Isn't it TT was supposed to make it simple and easy to do eFile?
