Hi,
I e-filed using TurboTax Premier desktop edition and my submission has been accepted by the IRS (the IRS2GO app shows a status of Received Return). When I check the status of the submission in TurboTax, I get a message that my return has not been filed.
Every time I open the tax file, I get a pop-up message saying that I have paid for my e-filing and that I should remember to file my taxes before the deadline...
When I call the Intuit support line to check on the status of my e-filing, I am prompted to enter my SSN and my 5-digit zip code. Unfortunately, I have a 6 digit zip code (foreign address) and I am unable to proceed further.
Is this a known issue?
Is there a workaround to fix the above status issue when viewing the tax file. I need to e-file an amended return and am unable to do so given the above error.
I would appreciate any advice you have for me.
Thanks.
