@CarissaM
Stop giving people useless advice please - the "contact us" page DOES NOT WORK.
You continue to link to a contact us page that does not actually provide a way of contacting anyone.
The 800 number given takes you through a phone tree where it is not possible to reach a human without paying for tax support. The "Contact Us" page just re-posts this number, there is no way to start a ticket, request someone to call you, or to get a proper number for calling into support.
It has been this way for months, so I know you must know at this point.
Anyone posting here - the only way to get help is to post your problem on Twitter - even then Intuit support is terrible. I've had this problem for two years and finally I switched to HR Block which was about the same experience as TurboTax and guess what - it didn't break! I still haven't gotten my TT refund either - I requested it months ago.
