Get your taxes done using TurboTax

I am as frustrated as many of you guys.

Got same IND-032-04 eFile reject. Double checked my AGI from IRS Transcript, it was 100% matching the number Turnbo Tax used. My PIN was also correct, being transfered from last year's return. I followed Turbo Tax guidance to "fix" and re-eFile at least 3 times, and still rejected, for the same reason. This was clearly a Turbo Tax software bug.

I also tried to call Turbo Tax support phone [phone number removed], [phone number removed]) many times, but unable to speak to a live person who can offer me remedy. Basically Turbo Tax did not offer real technical support, but self-service support by asking you to do research in their web-site. This was very poor support from Turbo Tax, which left customers hanging to spend lots of time to research in finding fix to their product issue.

Finally, I saw the advice in this forum to enter 0 for AGI. I just tried, and received an email that confirmed Federal eFile was accepted! 

With this lack of support, I will not use Turbo Tax next year.