I downloaded TurboTax 2021 from a CD in Windows 10, but when I try to run it, I get an endless "Please give us a moment as we get things ready" message. I also tried downloading it over the internet with the same result. Am running as administrator. Have shutdown security program and Windows Firewall but same result. Computer has 32 GB of RAM and lots of disk space.
Similarly, I cannot run older versions of TurboTax even though I am not aware of any changes to computer since they ran previously. Have wasted hours on this. Any suggestions?
