You will need to call the IRS as soon as they open 7 AM To attempt to dodge wait times. When you speak to a representative specifically within the menu regarding identity theft, you will need to request your dependents pins to have them issued and mailed to your home. I have been doing this for seven years and it used to be automatic. I had an issue last year and had to paper file. I had no idea about the change nor did anyone explain this last Summer. I know I a lot of the world was in limbo at the time so LOTS of broken communication. Now, the IRS is requiring that you call and request pins for children/dependents. Since dependents are not tax payers, I was told by the IRS representative that I spoke with that this is the new workflow that they are going with for dependent pin retrieval.
