First off, if you have an SSD drive... never ever defrag it! Now to the issue, a colleague of mine bought his on Amazon, download version, and doesn't have this issue. I purchased mine at Costco and have the issue. Someone else replied in the thread that they purchased at Costco, called Intuit and got them to allow him to download a version, re-installed, and it is now working. Try that route. My bigger issue is they are not owning up to this problem and their tech support is abysmal!
