The gross income from all sources by TT was different from mine because I was using the positive numbers from my Schedule D rather than looking at the detail of every stock sold during the year and adding up the gains. Once I did that, it tied to the TT number. But I was only off $2,500, not $100,000.
As to the email not working, I feel like a couple years ago they stopped answering emails. Not sure why they even show it as an option to contact them.
