Please send us a diagnostic copy of your return for us to review. A diagnostic copy removes all your personal data but provides us with the numbers in the return.
In TurboTax Online:
Click Tax Tools in the menu to the left.
Click Tools, and then
Click Share my file with Agent.
A pop-up message will appear. Click OK to send the sanitized diagnostic copy to us.
Provide the token number that is generated onto this thread.
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