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Get your taxes done using TurboTax
Thanks for correcting the file extension. That helped a bit. As soon as I corrected the extension from .2020tax to .tax2020, the file on my computer showed up with a big red checkmark (the Turbotax logo). I clicked on it to see what the content was and got an error message saying "This document 2020TR.tax2020 has the wrong tax year or some other issue that prevents us from opening it. Please make sure you have the right file and try again." I went into Turbotax 2020 (downloaded from a CD last year) and again it says "Hi, Welcome to TT" instead of "welcome back". I tried FILE OPEN TAX RETURN but the one that comes up is my saved Turbotax 2021 TR (haven't started it yet, but somehow saved it along the way), but it is grayed out. I went into Turbotax 2021 (downloaded recently with a CD) and it says "welcome back". I tried to "use a TR that's on my computer" (it showed up in the box to choose from this time!) and when I tried to transfer it, I got an error msg saying "This TR does not contain any transferrable information".