Volvogirl, you have posted a distorted response...it's not a matter of 'backup' unless you mean backing up to something external to the computer drives. I had the same thing happen as the poster you responded to.
I DID HAVE A BACKUP.... I saved the name.tax2020 file and appropriate name.pdf file on another harddrive on it's own manually named folder. This happened the prior year and I could not believe the installation did this. So this year, i made sure I placed them in another hard drive in their separate folder and installed....and when I checked back to the other hard drive, the dam file was again missing....deleted....search of the entire computer (every hard drive) could not find it again. THIS IS A DEFECT IN THE PROGRAM. I have never seen anything like this. I have seen where installation of a program will delete the prior years' program, leaving generated files in the folder.... but this not only deletes the prior years' generated files, but it finds them even if in another folder on another drive. I build computers (about 50 to date), so I have some computer background.
