Get your taxes done using TurboTax

Hi @Terri W ,

Controlled folders could get in the way if the folder where you are trying to save your file is in the list of folders configured in Windows as controlled. By default, it seems to include standard locations under your profile (e.g. C:\Users\<your username>\Documents).

The location of TurboTax is irrelevant.

In the block history of "controlled folder access" you find entries like this:

Here I tried to save in a Taxes folder under Documents (which is controlled).

You can add an exception for the blocked app (TurboTax.exe) by using the action button (not displayed because I've done it already).

C:\users\TurboTax\my nameForm1040 Individual Tax Return.tax2021 is a weird name because TurboTax is unlikely a username on your machine and you probably don't have the right to create such folder under C:\Users