I purchased the CD from Best Buy and have downloaded it on my windows machine using the CD. I now have tried to download it on my Mac using the online method and get the message "The license code has already been associated with an account". So, I call support and stay on the phone with them for over 30 minutes. He informs me that I will have to pay to get a new code and then will get a refund. I am beyond furious as this is the second year in a row that this has happened. to me.
