I am going through the exact same issue. Following the step by step instructions on a 401K, answering the Turbo Tax questions correctly, takes the user down the wrong path (and correcting is not an easy task). It is very frustrating. I went through a similar issue last year .... along with an underpayment penalty last year I should have paid which Turbo Tax did not properly calculate (which I got burned on from the IRS). I actually went on the Turbo Tax website last year to call someone about the "guaranteed" calculations, but there is no way to reach out to someone at Turbo Tax - there is not a phone number anywhere. Also, frustrating. I thought twice about using Turbo Tax Home & Business this year - obviously I did, but now questioning that decision.
