Get your taxes done using TurboTax

I have the same issue but with the Premier download for windows. So if I call back again since the reps I spoke with this evening were not helpful- ask for a supervisor to send me a download of the state? If using it on my desktop, then I can just load it in somehow to run with the federal information?? 
plus - I don’t log into anything. I have the license number - so want to make sure I can get it to run. 
thanks for any help.