Vanessa, don’t give me that B.S. and send me something y’all copy and paste off your notes to send to everyone. Clearly there is an issue with the payment processing. I don’t make errors and it’s very rare if I do make a mistake so we can leave that out. Like I mentioned I know y’all don’t process the payments… however, the company yall hired to process those payments for us are getting ripped off not only by yours/their fees but now with my time. I have confirmed that my entire refund was received and sent to them. But they are holding funds…. Why are they holding my funds? I have no idea but I am not surprised given the company y’all chose to process our payment for our taxes using your site is like the #1 bank for fraud. I am upset because it seems that TurboTax went with the cheapest contract. Now I gotta dig for my refund.
