If you have tried all the E*trade options, ensured that you are entering the correct credentials etc and the issue persists, you may consider entering a summary in lieu of individual transactions. The resource below provides those steps.
https://ttlc.intuit.com/community/entering-importing/help/how-do-i-enter-a-large-number-of-stock-tra...
**you may also try contacting E*Trade just to ensure that there are no issues with your documents on that end.
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