TurboTax is a scam that will not let you use your desktop to complete the free version of filing you taxes. The website in years past would let you file already using the free app and if you wanted to upgrade you could do so. If you did not upgrade it would allow you to use the free version. When I called in about this and not using any of the features nor selecting them, they tried to charge me $180 for the deluxe version even though I did not select this version. Customer service told me they could not switch it and I would have to start over. She gave me a link for the free version and would not let me access the website without upgrading my browser. Even when I did so it would not let me access the webpage. TurboTax either needs to fix this issues and refund those who did not use the assistance nor filing methods used in the deluxe version, or state they do not have a free version of filing your taxes.
