@ alexgrg8 wrote:
I can't get ahold of a specialist, but all I have is this looped robot. I can't file taxes without some help, but I feel like they won't help.
What does "looped robot" mean? Have you finished preparing your return, and are you referring to a reCaptcha screen when efiling that asks you to indicate "I am not a robot?", and is it not working? If so, we can tell you what to do. But so far we don't know what your issue is about.
Or by "looped robot" does that refer to the phone Support answering tree to route you to Support?
