It is not factually accurate to say this problem is only arising on imported cases. I have been using the online TurboTax for 8+ years without incident. It's always been in your systems.
That being said, I started over from scratch with a new email and everything worked fine, including the sales. It took a long time, but since TurboTax could offer no other solution, this was all I could do.
I request that your technicians actually look into this. Clearly, I'm not the only one this happened to and it is a total block of a problem. Please fix it for future years.
