I purchased Deluxe and reached 5 efiles. My daughter then purchased Basic so that she could efile her return. When she went to file the system told her that we were at our 5 limit. I thought maybe something was wrong with the download because we have done this in previous years so I purchased a 3rd copy but got the same results. We uninstalled both the deluxe copy and the other basic copy but I noticed that when she went into the program it still says Deluxe. How can I solve this?
