I spent 2 plus hours on the phone with them yesterday and getting nowhere. The call was escalated three levels to only end up with a support person who didn't even know about Macs. The final result was being given the answer that you must run as root (Admin) even though for years you didn't need to do so for TurboTax. Not to mention that for the last 2 weeks TT21 worked just fine on the system in question.
Any competent Mac (or Unix) programmer will know that having to run as root is a totally unacceptable answer for any program other than System administration tools. It is a critical system security risk! I posted here hoping to get an answers from someone who might at least be knowledgeable about Macs.
