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TurboTax Deluxe Capital Asset Sales Wksht False Error Check error message
I am having an issue with TT Deluxe. In the Capital Asset Sales Worksheet, the last entry, whatever it is, gets and error-check error message saying that the purchase date is missing, even though it is there in the sheet.
Per an agent's advice, I deleted the Capital Assets data that I had imported from Stifel and re-entered everything manually. That made no difference. I tried to make a dummy entry below the one noted in the error message. That had the same result.
Unfortunately, the error-check error still exists. This, I believe, is an error-check software issue that needs to be remedied by TurboTax.
After discussing this with you, and doing everything that was suggested, I again contacted TurboTax and tried again with another TT agent. She repeated the same suggestions originally made. When I told her I had tried all this previously she got annoyed with me and told me to stop interrupting her. At that point I fumbled the phone and lost the call. To say the least, I was quite annoyed.
So it is my opinion that nothing I can do on my end will resolve this issue, except, maybe, upgrading to TurboTax Premier. I can do that, and the $30 upgrade fee is not an issue, but it is very frustrating that one can do the Capital Asset stuff in deluxe, but it doesn't work as it should.
Screen capture below. Please forward this to someone at TT who can investigate and correct this issue.
Please respond with what TT can do about this.
Thanks,
DaveW
March 20, 2022
7:12 AM