You can get a refund for your TurboTax. I think you have 60 days if you bought it from Costco but TurboTax does guarantee satisfaction, which a lot of us clearly are not getting.
My suggestion is before you even delete TurboTax go by H&R Block premium, which is an equivalent to Turbo tax home and Business. Multiple W-2 entries seem to be the problem that is slowing down TurboTax.
H&R Block Premium cost about $47 plus tax on Amazon, and this program was able to download my personal info from last year's TurboTax return file, so I didn't have to start from zero. H&R Block feels a little less intuitive perhaps, but it was still perfectly usable and data entry went quickly.
One thing that H&R Block did not prompt me to do was file local taxes for a city I had worked in, and TurboTax usually handles that though it only gets to C minus grade anyway from me for that locality for missing certain specifics for that city.
