I had same issue 2 weeks ago. Spent 2 1/2 hours on phone with technical support. They finally said it is happening to multiple users and is a bug. I get a pop up window for 2-3 seconds upon launch, "Please wait while we verify everything is up to date...".
We tried everything.
Computer reboot 2x
Delete App and download again 2x
A new license
Switch from WiFi to Ethernet (Like that was going to do anything)
Nothing worked. Two weeks later same issue
