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If this same thing happens to you, go to 'forms', go to 'errors', then, in each form (if in fact they don't apply to you, as was the case in my case), go to the menu, choose 'form', and delete the form. THAT FIXED IT. OMG after almost 4 hours on the phone, and a near apoplectic fit. I am not sure I'll do TT again next year; what a nightmare.