I'm sorry that it didn't work for you.
I can appreciate your frustration with the program, but am not sure why you are upset with me for posting something that worked on my return -- which I shared hoping that it would help other users.
You might try contacting TurboTax support by Messaging them through Twitter. If you have a Twitter account, go to https://twitter.com/TeamTurboTax and click on the envelope icon. It might take awhile via back-and-forth messages, but at least you're not stuck on the phone.
