akinakao
New Member

WHY IS IT SO DIFFICULT TO DELETE AN UNWANTED FORM?

I CLICKED ON A FORM I FOUND TO BE INCORRECT FOR MY PURPOSES BUT I COULD NOT FIND A SIMPLE WAY TO DELETE LIKE A TRASH CAN ON THE PAGE.  I TRIED TO SEEK HELP ON LINE BUT IT DIDN'T HELP.  AFTER THE THIRD DAY I FINALLY DID A LIVE CALL WITH A VERY NICE PERSON BUT THE MEANS TO DELETE WAS STILL NOT SIMPLE.  I ASKED HER TO MAKE SURE MY COMPLAINT WAS PASSED ON SO NEXT YEARS EDITION WOULD BE SIMPLER.  I'VE BEEN A TURBOTAX CUSTOMER FOR OVER 25 YEARS.  IT'S GOTTEN MORE COMPLEX EACH YEAR THAT YOU'VE TRIED TO MAKE IT SIMPLER.  ALSO I WOULD LIKE TO SEE THE ACTUAL FORMS AS I'M ENTERING THE INFORMATION SO THAT I CAN BE SURE I'M IN THE RIGHT PLACE.  I WAS INFORMED I COULDN'T SEE IT UNTIL I PAID FOR IT.  THAT DOESN'T GIVE ME CONFIDENCE THE CORRECT FORM IS BEING FILED.  ONE OUGHT TO BE ABLE TO SEE THE FORMS!