I downloaded the 2021 in Windows 10 Microsoft Edge.
I started my input 2021, saved it and closed. I tried to open it the next day and the info was gone and the program sat there on a slow spin. I entered the "asked for" info to sign again multiple(!) times and it always came up "no match found". A few times it stated the problem was on "there end" and they were on it. Nothing ever happened. There is no way to sign in if the program does not match the primaries file info. I've phoned several times for support and was linked to the same "sign-in" page it still no match found. Last phone call was dropped while waiting for a representative. I tried to set up a new account that finally led to this.
Last year the Fed did not accept TurboTax filing and I ended up mailing it. Took much longer but was accepted with $20 interest refund for taking so long. We've used this program for years but am so frustrated I am about to stop. Please help us and not send us links that go in endless loops.
Lastly-how do I get to a schedule C without buying an additional $89 program. I've filled out the "C" for years and never had a problem using it.\
I do really appreciate you support on these matters.
Thank you. mc--531 William Ebert & Charlene Renne/ or char1935
